I used to be a computer technician, and one of the reasons I was any good at all was the fact that I face computer problems on a regular basis and end up fixing them on my own. Thing is I am now a bit rusty, I don't change out hardware as often as I used to, but when I do, I still get the cool problems!
Recently I've had 2 upgrades to my 2 separate computers. In both cases things went drastically wrong, but they looked worse than they turned out to be. I'll be posting both problems, but since they are rather lengthy, I'll post them one day each. First my main computer I upgraded my Sound Card.
I got a deal on a new sound card, one of those X-Fi Fatality cards I've heard good things about, from my knowledge of computers I went through the normal stuff, uninstalling the existing sound card software, drivers and such, then powering down and pulling out the hardware. I put in the new Sound Card and booted back up to 4-bit color. Not 32 Bit color, not 16 color mode, I was in 4 bit color, thing is the sound card and the video card shouldn't be interacting, especially without software installed. But it was. I pulled the sound card back out, video card goes back to functioning normally, put the sound card in any slot in the pc, bam 4 bit color..... So here I am wanting to be proud of my purchase, enjoy it and I'm stuck with a "working computer" but basically working in black and white, with my new 19" widescreen LCD monitor... Yea, not a good feeling. Put the old sound card back in works fine too.. So here goes I call tech support.. So I call up the manufacturer of the sound card, yes it is a new purchase I received it today, yes I had a previous sound card in the system, yes the onboard chip is disabled.. On and on.. Finally get to say what my problem is, silence from the other end.... Finally the tech comes back with, I thought you were calling about a sound card. I reiterate, I am, when I put your sound card in the system, the video goes to 4 bit color, I take it out video card functions normally.
More silence..
Ok, I hear, let me go ask the help desk... I wait while they put me on hold to go ask. When they come back to the phone, they are like "Update the bios on your motherboard and if that doesn't work call your motherboard manufacturer for more help."
Now I've had this computer for what 2 years? It's definately out of warranty, and the motherboard manufacturer isn't going to want to talk to me about this, they will say what happens when you enable the on board audio? So I press the issue a bit, and get a troubleshooting step I always discounted when I was a tech, in fact I had used it to end a call with video cards when I was on a call I didn't see a resolution to. Change the value of the AGP aperature size to match the video card's memory.
To the tech's credit, I am talking to a sound card tech, about a video card, so I don't expect them to know that much about video, but in my mind I'm like well that's that, I'm down to my own abilities, (which didn't get me past the issue already).
At this point I'm thinking I've got a real problem and an expensive paperweight in the new sound card, complete with a 5 1/4" drive bay. Seriously considering putting the old soundcard in and just running with what I have. But I say to myself, it can't hurt to do what the tech said, so I reboot and set it up, wham! Booting back into windows, I'm running at full resolution and color! I can't believe it, a stupid step that I didn't feel the tech even had any faith in with worked!
So with this in mind, I start looking around and found that since the new sound card has 64 MB of RAM built on, the BIOS was seeing all of the memory on the PCI bus as video memory and trying to map the RAM on the sound card as video RAM. Windows didn't like this, didn't know what to do with it and in classic windows style, freaked out with no messaging as to what might have happened.
I love windows!
Then to top all this off, my burner wouldn't burn anymore, I was trying to back up some of my downloads during this whole process, and it would begin the burn but would be unable to finish and write the lead out of the disk. Nor could I install games, I would randomly get "file can not be found and data corruption errors", just copying files from the CD ROM, either one of them. Now I must specify, I had not changed any ribbon cable configurations in my time in the box, but guess what! The system now had a problem with the drive configuration, previously I had the two CD ROM's set as master and slave but on the reverse plugs on the ribbon cable. Yes I was using an 80 pin cable for them, they work and the 40 pin cables are increasingly more difficult to find. Well after reversing the location of the cable, the system was back up to operating specs!
I just don't know how it was running properly before!!!
P.S. Told you it was long!